A Passion for Service - March 28, 2013
On Thursday, March 28, 2013, we are presenting one of the top seminars in the nation for our members:
A Passion for Service ®
Here are the shocking facts:
FACT: A study of over 500 retailers and restaurants revealed that service is lacking in most businesses. 97% of companies studied failed mostly on lack of courtesy, skimpy product knowledge, not listening, no respect or negative attitudes.
FACT: Courting new business can cost up to five times more than strengthening relationships with current clients.
FACT: 96% of unhappy customers never complain about discourtesy, but 91% of them will not buy again from a business that offended them.
If you want to reduce lost sales and create lifetime loyal customers,
THIS IS THE SEMINAR!
Date and Time
Thursday Mar 28, 2013
8:30 AM - 12:00 PM EDT
Thursday, March 28, 2013
Morning Session: 8:30 am - 12:00 noon
Location
Wayne Community College
3000 Wayne Memorial Drive
Walnut Building, Room 101
Goldsboro, NC
Fees/Admission
Till March 21st - $99.00 per person or $89.00 each, 5 or more registered
After March 21st - $109.00 per person or $99.00 each, 5 or more registered
Non-Members $199.00
Contact Information
Lara Landers
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