Fostering Consumer Trust and Ethics in Business

Presenter: The Better Business Bureau Tuesday, September 21, 2010 6:00 p.m. – 8:30 p.m. Walnut Building, Room 101 Fee: No Charge How can the Better Business Bureau help you? Do you treat the public fairly and honestly? The BBB guides consumers and businesses on matters of trust. Learn how to file complaints, check out a business or charity, and get help with solving disputes. Does your business use good business ethics and do people care? Learn how to become an accredited BBB member; not every company is eligible. Learn how to avoid scams and protect your identity. Learn about questionable practices. You will gain knowledge of ethical standards based on best practices for marketplace conduct. Complaints to the BBB were up nearly 10 percent in 2009; find out the most frequently researched industries through the BBB. Is it your business type?