Super Customer Service
To offer super customer service has never been more important, or more difficult to perform. Poor customer service can put you out of business. A tight economy, value-hunting customers, and more stress is making it hard to stay focused on why we are in business … to serve the customer. You will learn what people want and how they want it, how different people want to be served, what might keep employees and managers from offering super customer service, how to deal with difficult customers, how to read customers, and how to train employees to give super customer service.
Super Customer Service
Date and Time
Thursday Feb 25, 2010
9:00 AM - 12:00 PM EST
Feb 25th from 9-12Noon
Location
Wayne Community College, Walnut Building, Room 101
Fees/Admission
Free
Contact Information
919-735-5151
